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Digital departments

Deploy a digital department, not just an agent

A department is a pre-built team of digital workers you deploy as a single unit. It installs as drafts you review and publish; the aim is a working department live in around 15 minutes. Every action stays governed, with a human approving each change and a complete audit trail behind it.

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Deploys as drafts · You approve every change · ~15 minutes is the aim, not a promise.

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Six departments, ready to deploy

Each department brings its own team of digital workers and a shortlist of suggested integrations. Deploy one, review the drafts, and put it to work under full human oversight.

Research

A market-intelligence team

We run this on ourselves

Tracks your market, watches named competitors and gathers product signals. Every brief is sourced, verified and human-reviewed before it informs a decision.

The team

  • Market Intelligence Surfaces the market and regulatory developments that should shape strategy.
  • Competitor Monitoring Watches named competitors and reports their notable moves, with a source for each.
  • Product Discovery Turns customer and market signals into product opportunities.

Suggested integrations

WebDocuments

Product

A discovery & roadmap team

Turns customer, market and usage signals into framed opportunities and a prioritised roadmap, each brief sourced and verified, and reviewed by a human before it shapes what you build.

The team

  • Product Discovery Turns scattered signals into framed opportunities worth building.
  • Roadmap Analysis Prioritises the opportunities into a roadmap brief for you to decide on.
  • Feedback Synthesis Distils customer feedback into the themes that should shape the roadmap.

Suggested integrations

DocumentsWebTeamwork

Content

A plan → create → review team

Plans a calendar, drafts on-brand assets and reviews them for quality. Drafts only — nothing is ever published without your sign-off.

The team

  • Content Strategy Sets the themes and calendar and writes the briefs the team works from.
  • Content Creation Drafts the assets from each brief, on brand and to format.
  • Content Review The quality gate: checks every draft for accuracy, tone and brand fit.

Suggested integrations

DocumentsGmailOutlook

Operations

A back-office team

Compiles recurring reports, turns meetings into actions and triages incoming work, keeping the routine running so people can focus on the exceptions.

The team

  • Reporting Analyst Assembles the recurring reports from your connected systems.
  • Meeting Notes Turns raw meeting notes into summaries, decisions and actions.
  • Task Triage Keeps the work queue tidy and surfaces what needs attention.

Suggested integrations

TeamworkDocuments

Inbound Sales

A front door for new enquiries

A ready-wired workflow that captures each enquiry, qualifies the lead, drafts a tailored reply for approval and can enrich your CRM. Every step is human-gated, so nothing is sent or saved without sign-off.

The workflow

  • Inbound Enquiry workflow Capture → qualify → draft reply → optional CRM enrich, fired by an inbound trigger.

Suggested integrations

GmailOutlookHubSpot

Full Sales

An outbound, full-cycle sales team

Researches target accounts, qualifies leads against your criteria and drafts tailored proposals, all human-gated, nothing sent or saved without your sign-off.

The team

  • Lead Research Gathers the account and prospect context before any outreach.
  • Lead Qualification Scores each lead against your criteria and recommends the next step.
  • Proposal Assistance Drafts the tailored proposal from a deal's context, for you to approve.

Suggested integrations

HubSpotGmailOutlookDocuments
Inside a department

The "Inbound Enquiry" workflow, step by step

The Inbound Sales department is led by a ready-wired workflow. Here is exactly what it does — and where it stops to wait for you. Read steps run inline; anything that changes the outside world is gated and recorded.

  1. 01
    New enquiry arrives Trigger

    A website form or forwarded email fires an inbound trigger.

  2. 02
    Capture enquiry Read · runs inline

    Reads the message and structures who is asking, what they want, and how urgent it is.

  3. 03
    Qualify lead Read · runs inline

    Scores fit as hot, warm or cold, and recommends the next action.

  4. 04
    Draft reply Needs approval

    Drafts a tailored reply in your mailbox for a human to approve and send.

    Gated tool: Gmail / Outlook

  5. 05
    Enrich CRM Needs approval

    Looks the enquirer up and proposes a CRM record — never a duplicate, never auto-saved.

    Gated tool: HubSpot

  6. 06
    Audit Append-only record

    Every step and decision lands in the append-only, tamper-evident log.

From deploy to live

How a department goes live

Nothing acts the moment you deploy. A department arrives as drafts, and you stay in control at every step on the way to publishing.

  1. 01

    Deploy the department

    Pick a pre-built department, a team of digital workers, and deploy it as a unit. Nothing goes live yet.

  2. 02

    Review the drafts

    Every worker arrives as a draft you can read, edit and tune to how your team actually works.

  3. 03

    Connect your tools

    Link the suggested integrations. Read access runs inline; anything that changes the outside world is gated.

  4. 04

    Publish through the gate

    Publish when you are happy. From the first run, every side-effecting action waits for a human and is audited.

We run it on ourselves

SyftOS runs our own Research department

Our Research department isn't a demo. It runs on our own business, governed by the same approvals and audit trail you get. We watch our market and review what it produces before it informs a decision, exactly the way you would.

  • Research A market-intelligence team

Deploy your first department

Create a workspace and deploy a governed department in minutes. Review the drafts, connect your tools, and publish when you're ready. Or book a demo and we will run it on your own tools with you.

Book a demo Get started

SyftOS is in early access — creating a workspace starts a guided setup with a dry-run sandbox, not instant billing.